Privacy Policy
Last updated: August 4, 2025
At PeakExperts24.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or engage with our services.
1. Who We Are
PeakExperts24 provides business coaching and executive leadership programs.
Our registered business address is:
Email: contact@peakexperts24.com
2. Data We Collect
We may collect and process the following types of personal data:
a) Information you provide:
- Name, email, phone number, job title
- Company information
- Payment information (via secure payment processors)
b) Automatically collected data:
- IP address
- Device type and browser
- Location (approximate, based on IP)
- Pages visited, time spent, referral URLs
c) Cookies and similar technologies:
- We use cookies to enhance functionality, improve user experience, and analyze traffic.
You can manage cookies via your browser settings. For details, see our Cookie Policy.
3. Legal Basis for Processing (GDPR)
We collect and process your data based on the following legal bases:
- Consent – where applicable (e.g., newsletter signup)
- Contractual necessity – to provide services you request
- Legal obligation – when required to comply with laws
- Legitimate interests – for marketing, analytics, and service improvements (without overriding your rights)
4. How We Use Your Data
We use your data to:
- Provide coaching and consulting services
- Communicate with you (email, phone)
- Send newsletters and offers (only with consent)
- Improve our website and offerings
- Detect and prevent fraud or abuse
- Comply with legal obligations
5. Sharing Your Information
We do not sell your personal data.
We may share data with:
- Trusted service providers (e.g., email platforms, payment gateways)
- Legal authorities when required
- Analytics tools (e.g., Google Analytics, with IP anonymization)
All third parties are GDPR-compliant and bound by confidentiality.
6. Data Retention
We retain your data only as long as necessary for the purposes described above:
- Contact forms & inquiries: up to 12 months
- Client records: up to 7 years (for legal/accounting reasons)
- Marketing data: until consent is withdrawn
7. International Data Transfers
Your information may be processed outside the EU/EEA (e.g., by cloud providers in the US).
We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or providers certified under the EU-U.S. Data Privacy Framework.
8. Your Rights (GDPR / Swiss FADP)
You have the right to:
- Access your data
- Correct or delete your data
- Withdraw consent at any time
- Object to processing (especially direct marketing)
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at privacy@peakexperts24.com.
9. Data Security
We implement:
- SSL encryption
- Secure servers and firewalls
- Access control for staff
- Regular security audits
Despite best efforts, no method of transmission over the Internet is 100% secure.
10. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect personal data from children.
11. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their policies before submitting personal data.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date.
13. Contact Us
If you have any questions or concerns, please contact:
PeakExperts24 – Privacy Team
Email: privacy@peakexperts24.com